info@solartopstore.com
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Refund policy

Returns & Replacement of faulty products

The goods are non-refundable.

If product develops a fault, follow these steps:

Send an email to info@solartopstore.com stating:

  • Name:
  • Order no:
  • Failure:

We will contact you for further actions and ask for more details if needed.

Once we receive faulty item back our technical service will perform diagnostic and either will fix the failure or replace the product with new one.

All transportation costs are covered by the buyer.